Not present was any indication that the "Security Settings" were "Java Security Settings" nor any indication of where an end user could modify their "Security Settings" to prevent this dialog from displaying. Also not present was any indication that an update to the Java software on their computer would provide a remedy to the "Application Blocked" issue. The end result was a surge not only in support inquiries about how to use the ParaChat Java chat client, but also a surge in traffic to our Knowledgebase from across the globe.
Below is a collection of relevant links to helpful Knowledgebase articles about this specific issue that end users need to know:
- I see "Application Blocked by Security Settings"
- How can I be certain my Java version is current?
- I see a "Do you want to run this application?" security warning
- VIDEO: New Java 7 security features. Do you want to run this application?
If an end user is unable to log in when Java is selected, simply select the Flash or Mobile/HTML radio button instead. And remember: If you don't see Java, Flash & Mobile/HTML, you're using old room code!
Keywords: Application Blocked, Application Blocked by Security Settings, Your security settings have blocked an application from running with an insecure or expired jre, Java